DOCUMENT:Q122057 31-JUL-2001 [sms] TITLE :How to Use Remote Control with TCP/IP PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.0,1.1,1.2,2.0 OPER/SYS: KEYWORDS:kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2, 2.0 ------------------------------------------------------------------------------- SUMMARY ======= When not using Windows Internet Name Service (WINS) for NetBIOS name resolution in a TCP/IP network, the Windows NT system initiating the remote control session must have an LMHOSTS file configured with the name and IP address of the remote client. New to SMS 1.2 is the ability to do remote control over TCP/IP sockets. This does not require any name resolution to function properly, but instead uses the IP address for that client defined in the SMS database. MORE INFORMATION ================ In order for Remote Control to work properly on a TCP/IP network without WINS, you must configure the LMHOSTS file on the computer running the Systems Management Server Administrator (hereinafter referred to as the "server"). Configure the server's LMHOSTS file as follows: NOTE: Letters C and E must be located on the 16th position after the opening quotation mark. Pad the entry with spaces if necessary. Quotation marks are not optional. Server LMHOSTS Entry -------------------- " C" (Letter C activates Remote Control) " E" (Letter E activates Remote Chat options on the server side) Example: 130.20.37.30 "SMS_Client C" 130.20.37.30 "SMS_Client E" The reason that only the server LMHOSTS file must be configured (as opposed to both the server LMHOSTS file as well as the client LMHOSTS file) is that the NetBIOS session is always initiated by the server and never by the client. Additional query words: sms prodsms ====================================================================== Keywords : kbnetwork kbtshoot kbsmsAdmin smsadmin smsremtshoot kbRemoteProg Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 kbSMS200 Version : winnt:1.0,1.1,1.2,2.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.