DOCUMENT:Q152084 30-JUL-2001 [sms] TITLE :Insufficient Memory Error Using Internet Explorer 2.0 PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:; winnt:1.0,1.1,1.2 OPER/SYS: KEYWORDS:kbnetwork kbPCM smspcm ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.0, 1.1, 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== After you run the SETUP.EXE from an Internet explorer 2.0 Package for Windows 3.1 in Package Command Manager (PCM), you get an "insufficient memory" error. CAUSE ===== PCM executes the command, which is Setup.exe, as expected. Setup will extract Acmsetup from the .cab file, start it, and terminate. After the termination PCM of course closes the connection to SMS_PKGD because Setup.exe terminated without errors, but Acmsetup needs the connection to complete. RESOLUTION ========== 1. Use EXTRACT.EXE to extract all files from IEW31_1.CAB in a new directory. 2. Add the files Files.inf, Setup.ini and Iew31_1.cab from the original setup directory, so that the files in the new directory are: _Mssetup.exe Acmsetup.exe Acmsetup.hlp Basic.dll Comctlie.dll Files.inf Iew31_1.cab Internet.stf License.txt Mscpydis.dll Mssetup.dll Readme.txt Setup.ini Setup31.dll Stacdial.inf 3. Create a Run Command on Workstation Package and use the commandline: ACMSETUP /T internet.stf 4. Create a job for this package and send it to the clients. Additional query words: prodsms pcm internet explorer ====================================================================== Keywords : kbnetwork kbPCM smspcm Technology : kbSMSSearch kbSMS100 kbSMS110 kbSMS120 Version : WINDOWS:; winnt:1.0,1.1,1.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.