Server Manager & User Manager for Domains Don’t Run in SMS Admin

ID: Q135126

The information in this article applies to:

Microsoft Systems Management Server versions 1.1 and 1.2
Microsoft Windows NT Workstation versions 3.5 and 3.51

SYMPTOMS

On your computer running Windows NT Workstation, if you attempt to start the Windows NT administrative tools Server Manager and User Manager for Domains from within the Systems Management Server Admininistrator, the following error message appears:

   Unable to start the <administrative_tool>. SMS either cannot
   connect to the remote machine or the <administrative_tool> is
   not in your path.

where <administrative tool> is either Server Manager or User Manager for Domains, depending on which program you attempt to start.

Other Windows NT administrative tools operate properly when started within Systems Management Server Administrator.

CAUSE

The program files for Server Manager (SRVMGR.EXE) and for User Manager for Domains (USRMGR.EXE) do not exist on your computer.

WORKAROUND

To work around this problem, copy the following program and help files to your %SystemRoot%\SYSTEM32 subdirectory:

USRMGR.EXE
USRMGR.HLP (User Manager for Domains help file)
SRVMGR.EXE
SRVMGR.HLP (Server Manager help file)

NOTE: You can obtain these files from the following sources:

A computer running Windows NT Server.
The Windows NT Server compact disc (NOTE: Files are in compressed format and need to be expanded before you can run the programs).
The Windows NT 3.5 Resource Kit compact disc.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.1 and 1.2. We are researching this problem and will post new information in the Microsoft Knowledge Base as it becomes available.

Additional query words: prodsms srvtools usrmgr srvmgr reskit

Keywords          : kbinterop ntui ntutil kbbug1.10 
Version           : 1.1 1.2 3.5 3.51
Platform          : WINDOWS

Last Reviewed: April 24, 1997