DOCUMENT:Q157838 27-JUL-2001 [sms] TITLE :SMS: NetWare Client32 for Windows 95 Stops Responding on Logon PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kb3rdparty kbnetwork kbsetup kbsms120 smssetup smshowto ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows 95 clients using the Novell Client 32 (the Client32.nlm file, which has a size of 452,648 bytes) stop responding during the NetWare system login script. CAUSE ===== There is a known problem with running external commands from Client 32, as documented in the Novell Technical Information Document (TID) 2906860. This article can be obtained from the Novell web site at http://www.novell.com. WORKAROUND ========== A solution is documented in the Novell TID noted above, to allow you to run external login script commands. If the # command within the login script is not given an executable file name with an extension (for example, #DOSVER instead of #DOSVER.COM), the problem will occur. By modifying the Smsls.scr script, the problem can be alleviated until a newer version of Client 32 is released. Modifying Smsls.scr ------------------- To modify the Smsls.scr file, find it in the Systems Management Server site server's Sms\Site.srv\Maincfg.box\Client.src directory, and then use the following steps: 1. Make a backup copy of the Smsls.scr file. 2. Edit the file with any text editor that has a search function, such as Notepad. 3. Search the Smsls.scr file for instances of the number sign (#). 4. Change the following instances of "#" to their respective modified entries: #%\dosver to: #%\dosver.com #%\netspeed to: #%\netspeed.com #%\x86.bin\NLSMSG16 6 /C YN /T Y,30 /M "Slow network detected. Continue" to: #%\x86.bin\NLSMSG16.EXE 6 /C YN /T Y,30 /M "Slow network detected. Continue" #%\x86.bin\CLI_DOS /p:%\% to: #%\x86.bin\CLI_DOS.EXE /p:\% #%\x86.bin\INVDOS /i /l:%\% to: #%\x86.bin\INVDOS.EXE /i /l:%\% #%\x86.bin\NLSMSG16 11 /M "This version of SMS does not support Windows NT workstations" to: #%\x86.bin\NLSMSG16.EXE 11 /M "This version of SMS does not support Windows NT workstations" #%\x86.bin\NLSMSG16 12 /M "that are clients to a Novell NetWare server." to: #%\x86.bin\NLSMSG16.EXE 12 /M "that are clients to a Novell NetWare server." #%\clrlevel to: #%\clrlevel.com 5. Save the file. The Systems Management Server Maintenance Manager service will then copy the updated file to your NetWare logon servers. NOTE: During the execution of the login script, the Client 32 Logon Results window will display two errors in the form: "Error returned from Dosver & Cli_dos". These errors can be safely ignored; unfortunately, they cannot be prevented. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: prodsms Novell NLM Client32 hang hangs hung ====================================================================== Keywords : kb3rdparty kbnetwork kbsetup kbsms120 smssetup smshowto Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.