DOCUMENT:Q163675 20-FEB-2002 [sms] TITLE :SMS: STOP 0x0000000A During Hardware Inventory PRODUCT :Microsoft Systems Management Server PROD/VER::1.2 OPER/SYS: KEYWORDS:kb3rdparty kbenv kbInventory smsinv ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== A computer running Windows NT Server running the Systems Management Server Inventory Agent either as a service or as an executable may generate the following Blue Screen STOP message during the hardware inventory phase: STOP: 0x0000000A (0xC0002000,0x00000002,0x00000000,0x80129041) IRQL_NOT_LESS_OR_EQUAL NOTE: This message was generated by a computer running Windows NT Server 3.51 Service Pack 5. This problem is specific to the IBM PCI Token Ring Card 16/4, reference 75H9800, or 75H9802, using the following driver: Driver properties : IBMTRP.SYS, 89728 bytes, 5/21/96, 4:31p. WORKAROUND ---------- To work around this problem, obtain a new version of the Ibmtrp.sys driver from IBM at the following location: http://www.networking.ibm.com/nes/nestoken.htm Download the following image (PCI Token Ring Adapter family): PCI Token Ring NDIS Drivers Diskette Diskette 2 of 5 [TRP1642.EXE | Version 1.2 | 1-30-97 | 518,330 bytes] The updated driver is dated 11/04/96, and its size is 90,944 bytes. Any version of the driver dated before this date causes the error to occur. Additional query words: prodnt prodsms 0xA ====================================================================== Keywords : kb3rdparty kbenv kbInventory smsinv Technology : kbSMSSearch kbSMS120 Version : :1.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.