Too Many NAKs” Error When Remote Controlling a NetWare Client

ID: Q153634

The information in this article applies to:

SYMPTOMS

When you remote control a NetWare client computer, the following error message appears on the Remote Control agent: 

   Too many NAKs - terminating
When you click OK on the client computer, the Systems Management Server?s Quick Viewer window appears white in color with the following error message: 

   The remote computer has entered a video mode that is only supported by
   the Remote Control Agent. The Remote Control Agent is not currently
   running on the Remote Computer.

STATUS

Microsoft has confirmed this to be a problem in Systems Management Server versions 1.0 and 1.1. This problem has been corrected in Systems Management Server version 1.2

Additional query words: prodsms naks remote control 

Keywords          : kbnetwork smsremtshoot kbbug1.10 kbfix1.20 
Version           : 1.0 1.1
Platform          : WINDOWS

Last Reviewed: April 25, 1997