ID: Q177398
The information in this article applies to:
If you click Tell Me More while you are in the Visual Basic Editor for Microsoft Office 98 Macintosh Edition, you may receive one of the following error messages:
Microsoft Help - Cannot open Help file.
-or-
Microsoft Excel cannot open the required Help file. Please
run the installer application to restore any missing files.
This problem occurs if the following conditions are true:
-and-
-and-
The Tell Me More button works if you are not in the Visual Basic Editor. To view the Help file that is associated with the Tell Me More button, follow these steps:
1. Switch out of or close the Visual Basic Editor.
2. On the Standard toolbar, click Office Assistant.
3. Click Options, and then click the Gallery tab.
4. Click Next until the Tell Me More button is unavailable.
5. Click Tell Me More.
Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.
Thirteen different assistants are included in the Microsoft Office 98 Value Pack. Max is the default Assistant. The other assistants are listed as follows:
Bosgrove
Clippit
Dot
Earl
Genius
Hoverbot
Logo
Mother Nature
Power Pup
Robot
Rocky
Scribble
Will
Keywords : kbtool
Version : MACINTOSH:98
Platform : MACINTOSH
Issue type : kbbugLast Reviewed: February 4, 1998