XL97: Page Fault Accessing Demand-Loaded Add-in

ID: Q160085

The information in this article applies to:

SYMPTOMS

In Microsoft Excel 97, when you run a Visual Basic for Applications macro, and then attempt to access a demand-loaded add-in, you receive an error message, and then Microsoft Excel quits.

In Microsoft Windows 95, you receive the following error message:

   EXCEL caused an invalid page fault in module EXCEL.EXE at
   0137:300c7df8.

In Microsoft Windows NT 3.51 or later, you receive the following error:

   An application error has occurred and an application error log is being
   generated.

   EXCEL.exe
   Exception: Access Violation (0xc0000005), Address: 0x300c7df8

NOTE: The exact address in the message may vary.

CAUSE

This problem occurs when the following conditions are true:

WORKAROUND

To prevent this problem from occurring, open at least one workbook or start a new workbook before you access the demand-loaded add-in.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

"Demand-loaded" means that an add-in is set up for use in Microsoft Excel; functionality in the add-in is available dialog boxes and menus, but the add-in file is not actually loaded into random access memory (RAM) until the functionality is requested. Demand loading an add-in requires less time than fully loading the add-in into RAM.

You may experience the problem that is described in this article when you access one of the demand-loaded add-ins in the following list:

   AutoSave
   Conditional Sum
   File Conversion Wizard
   Internet Assistant Wizard
   Lookup Wizard
   Report Manager
   Solver
   Template Wizard with Data Tracking
   Web Form Wizard

Additional query words: XL97 8.0 8.00 addin __demandload demandload save as html fast load
Keywords          : kberrmsg kbprg kbdta xlloadsave xladdins KbVBA xlvbmigrate 
Version           : WINDOWS:97
Platform          : WINDOWS
Issue type        : kbbug

Last Reviewed: June 30, 1999