PRB: Windows 3.1 Help Compiler & Difficulty w/ Word 6.0 RTF

ID: Q112445


The information in this article applies to:


SYMPTOMS

The Windows version 3.1 Help Compiler version 3.10.504 (and earlier versions) will not function correctly with Microsoft Word version 6.0 rich-text format (RTF) output. You may receive a general protection (GP) fault during Help file compilation or the Help file may be compiled using only the Windows system font.


CAUSE

This is caused by the way previous versions of the Help Compiler interpret new RTF controls relating to the font header information that Word version 6.0 generates when saving as RTF.


WORKAROUND

To obtain the latest release of these updated Compiler (HC.EXE and HCP.EXE version 3.10.505), download VBHC505.EXE.

The following file is available for download from the Microsoft Software Library:

~ vbhc505.exe

For more information about downloading files from the Microsoft Software Library, please see the following article in the Microsoft Knowledge Base:

Q119591 : How to Obtain Microsoft Support Files from Online Services


MORE INFORMATION

Files in VBHC505.EXE

HC.EXE -- Standard mode Help Compiler
HCP.EXE -- Protected mode Help Compiler (Uses Expanded Memory)
HC.ERR -- Error file used by HC.EXE
HCP.ERR -- Error file used by HCP.EXE

Additional Problems Corrected


Workaround for Problem Displaying Apostrophe in Help File

As the default, Microsoft Word versions 6.0 and 6.0a use Smart Quotes. However, the current version of the Help compiler ignores Smart Quotes in an .RTF file. If you have a problem displaying an apostrophe in a Help file, this is probably the cause.

To work around the problem in Microsoft Word:
  1. From the Tools menu, choose AutoCorrect. Clear the first check box, "Change Straight Quotes to Smart Quotes."


  2. From the Tools menu, choose Options. Click the AutoFormat tab in the upper-right corner. In the Replace frame, clear the "Straight Quotes with Smart Quotes" check box.


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freezes crashing quit quits stopped 3.00 softlib hc505 hc505.exe kbDSupport


Keywords          : 
Version           : 3.00
Platform          : WINDOWS 
Issue type        : 

Last Reviewed: June 22, 1999