How to Create a "Clean Boot" Disk to Troubleshoot ProblemsID: Q124789
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Conflicts may occur between Visual C++, terminate-and-stay-resident (TSR) programs, or device drivers under Windows and Windows for Workgroups. This article explains how to troubleshoot these problems by doing what is often called a "clean boot." To perform a "clean boot" means to remove all unnecessary commands from the CONFIG.SYS and AUTOEXEC.BAT files and restart the computer.
When a conflict occurs, you may encounter problems like these:
AUTOEXEC.BAT
PROMPT $P$G
CONFIG.SYS
FILES=50
BUFFERS=30
<Third-party disk partitioner>
<Third-party disk compression driver>
<Other required third-party driver>
AUTOEXEC.BAT
PROMPT $P$G
PATH=C:\WINDOWS;C:\DOS;C:\
SET TEMP=C:\<valid path>
CONFIG.SYS
FILES=50
BUFFERS=30
DEVICE=C:\<dir>\HIMEM.SYS
<Third-party disk partitioner>
<Third-party disk compression driver>
<Other third-party drivers>
STACKS=9,256
SHELL=C:\<valid path>\COMMAND.COM /E:1024 /P
AUTOEXEC.BAT
<WFWG 3.1 dir>NET START
PROMPT $P$G
PATH C:\Windows;C:\DOS;C:\
SET TEMP=C:\<valid path>
CONFIG.SYS
FILES=50
BUFFERS=30
DEVICE=C:\<WFWG 3.1 dir>\HIMEM.SYS
<Third-party disk partitioner>
<Third-party disk compression driver>
<Other required third-party drivers>
DEVICE=<valid path>\PROTMAN.DOS /I:<valid PATH to PROTOCOL.INI>
DEVICE=<MAC DRIVER>.DOS
DEVICE=<valid path>WORKGRP.SYS
SHELL=C:\<valid path>\COMMAND.COM /E:1024 /P
STACKS=9,256
After Windows for Workgroups version 3.11 is installed, the AUTOEXEC.BAT
and CONFIG.SYS files on the bootable floppy disk should contain the
following lines:
AUTOEXEC.BAT
<WFWG 3.11 dir>NET START
PROMPT $P$G
PATH=C:\Windows;C:\DOS;C:\
SET TEMP=C:\<valid path>
CONFIG.SYS
FILES=50
BUFFERS=30
DEVICE=C:\<WFWG 3.11 dir>\HIMEM.SYS
<Third-party disk partitioner>
<Third-party disk compression driver>
<Other required third-party drivers>
DEVICE=<WFW 3.11 dir>IFSHLP.SYS
SHELL=C:\<valid path>\COMMAND.COM /E:1024 /P
STACKS=9,256
Hard Disk Drivers: SQY55.SYS, SSTBIO.SYS, SSTDRIVE.SYS,
AH1544.SYS, ILIM386.SYS, ASPI4DOS.SYS,
SCSIHA.SYS, SCSIDSK.EXE, SKYDRVI.SYS,
ATDOSXL.SYS, NONSTD.SYS
Disk Partitioners: DMDRVR.BIN, SSTOR.SYS, HARDRIVE.SYS,
EDVR.SYS, FIXT_DRV.SYS, LDRIVE.SYS,
ENHDISK.SYS
Disk Compression Utilities: STACKER.COM, SSWAP.COM, SSTOR.EXE,
DEVSWAP.COM
If the purpose of a device driver or program is unknown, DO NOT remove
it. Most device drivers and programs will display a message describing
their purpose when they are initialized.
A clean boot DOES NOT include:
chkdsk /fCAUTION: You must exit Windows BEFORE you type the above command. CHKDSK will also check the directory structure.
set
More information on doing a "clean boot" can be found on pages 99-100 of the "Getting Started with Microsoft Windows" version 3.1 manual, on pages 528-531 of the version 3.1 "Microsoft Windows Users Guide", Chapter 6 of the "Getting Started with Microsoft Windows for Workgroups" manual, and Chapter 11 of the "Microsoft Windows for Workgroups Users Guide."
Additional query words: kbinf 1.00 1.50 3.10 3.11 clean-boot
Keywords : kb16bitonly
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Last Reviewed: July 23, 1999