DOCUMENT:Q140611 03-AUG-2001 [visualc] TITLE :PRB: InstallSHIELD Error: Setup requires a different version PRODUCT :Microsoft C Compiler PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbsetup kbprb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Visual C++, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing InstallSHIELD SDK Edition from Microsoft Visual C++ version 4.0, you may see the following error message when you try to run the Template application: Setup requires a different version of Windows. Check to make sure that you are running Setup on the Windows platform for which it is intended. Error 102. CAUSE ===== The message occurs when a the _inst32i.ex_ does not exist in the directory where Setup.exe is located. RESOLUTION ========== To correct the problem in both the Template application and in projects created with InstallSHIELD SDK Edition, copy the _inst32i.ex_ from the \Ishield\Disk1 directory on the Visual C++ compact disc into the following two locations on the hard drive: \Program Files\Stirling\InstallShield\Program -and- \Program Files\Stirling\InstallShield\Template\One\Disk1 MORE INFORMATION ================ This behavior is by design. This problem occurs only when InstallSHIELD is installed from Microsoft Visual C++ version 4.0. It does not occur when InstallSHIELD is installed from the Microsoft Win32 Software Development Kit. Additional query words: 4.00 Windows 95 ====================================================================== Keywords : kbsetup kbprb Technology : kbVCsearch kbVC400 kbAudDeveloper Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.