Visual C++ Setup Questions & Answers FastTips (Complete)ID: Q90315
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Microsoft(R) Product Support Services Application Note (Text File)
CP0625: SETUP QUESTIONS AND ANSWERS
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Revision Date: 3/93
No Disk Included
The following information applies to Microsoft Visual C++(TM), version
1.0.
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| utility DISKCOPY is appropriate for this purpose]; 3) All |
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| Copyright 1993 Microsoft Corporation. All Rights Reserved. |
| Microsoft and MS-DOS are registered trademarks and Visual C++ and |
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| 4DOS is a registered trademark of J. P. Software. |
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1. Q. What should I do when Setup gives an error message indicating
that it cannot copy a file from an original distribution disk?
A. First, determine if the disk is faulty. Use a disk-scanning
utility, such as the Norton Utilities(R) Disk Test program, to
scan the disk for a bad file or a corrupt sector. If you do not
have access to a disk-scanning utility, you can use the MS-DOS
XCOPY command to attempt to copy all the files from the disk in
question to your hard disk. If XCOPY generates an error while
copying files from the installation disk, the disk is faulty.
To request a set of replacement disks in the United States,
call Microsoft Consumer Sales at (800) 426-9400. Outside the
United States, contact the Microsoft subsidiary for your area.
To locate your subsidiary, go to the Microsoft Web site
http://www.microsoft.com/worldwide/default.htm
If the disk is not faulty, make backup copies of your
AUTOEXEC.BAT and CONFIG.SYS files. Then edit AUTOEXEC.BAT and
CONFIG.SYS to remove any nonessential memory-resident software,
and reboot your machine. Some likely candidates that you may
consider removing are: network drivers, virus-scanning
utilities, command-line editors, screen savers, and utilities
that replace COMMAND.COM, such as 4DOS(R).
2. Q. What should I do when Setup reads files from the installation
disks and then gives an error that it cannot write a file to
the hard disk?
A. First, verify that sufficient space is available on the target
installation drive. Depending on the options you select in the
Setup program, Microsoft C/C++ version 7.0 requires up to 30 MB
of space. Installing the Professional edition of Visual C++
version 1.0 requires up to 65 MB and installing the Standard
edition requires up to 38 MB.
If sufficient space is available on the target installation
drive, but Setup continues to fail, run the MS-DOS CHKDSK
command on your hard disk. The CHKDSK command scans your hard
disk for any lost chains or clusters that should be corrected.
For more information on the CHKDSK command, please refer to
your MS-DOS manual.
Also, during the installation process, remove any nonessential
device drivers or other memory-resident software. Make a backup
copy of your AUTOEXEC.BAT and CONFIG.SYS files. Then edit
AUTOEXEC.BAT and CONFIG.SYS to remove memory-resident software
such as network drivers, screen savers, or virus-scanning
utilities that can interfere with Setup. Reboot your computer
and try running Setup again.
Finally, run a disk-scanning utility, such as the Norton
Utilities Disk Test program, on the target disk. In many cases,
Setup fails to copy a file to the target disk if the target
disk has a corrupt track or sector.
3. Q. What should I do when the Visual C++ Setup program loads very
slowly or when Setup requires 10 to 15 minutes to copy files
from each distribution disk?
A. This problem typically occurs when no disk-caching program
(such as SMARTDrive) is installed, when the disk cache is not
set up correctly, or when the operating system supplies an
insufficient number of buffers.
Use a disk-caching program when you run the Setup program for
Visual C++ version 1.0. Configure this program to cache both
the source (floppy disk) and the target (hard disk). In
addition, specify a large enough memory buffer for the cache to
work efficiently; at least 1 MB is recommended. In MS-DOS
version 5.0, the default settings for SMARTDrive are generally
adequate. Verify that the SMARTDrive command line does not
contain the A- or B- option switch.
If you use Super PC-Kwik, specify the /T+ option switch to turn
on track buffering. If you use QCache(TM), specify the /T+
option switch and verify that the command line does not contain
the /-A or /-B option switch.
4. Q. What should I do when Setup copies all the files from the
distribution disks, but fails to build the combined libraries?
A. Verify that your CONFIG.SYS file contains the FILES command.
For Microsoft C/C++ version 7.0, the FILES command should
specify at least 40 files. If your CONFIG.SYS file does not
contain a FILES command, add the following line to your
CONFIG.SYS file:
files=40
For Visual C++ version 1.0. the FILES command should specify at
least 50 files. If your CONFIG.SYS file does not contain a
FILES command, add the following line to your CONFIG.SYS file:
files=50 Additional query words: kbinf 1.00 ivrfax fasttips
Keywords : kbsetup kb16bitonly vc10setup
Version : 1.00
Platform : WINDOWS
Issue type : Last Reviewed: July 19, 1999