PRB: ACME Setup Fails on Windows NT Computers with no C: Drive

ID: Q179952

The information in this article applies to:

Microsoft Visual Studio versions 97, 97sp1, 97sp2, 97sp3
Microsoft Visual Basic Professional and Enterprise Editions for Windows, versions 4.0, 5.0

SYMPTOMS

On a computer running Microsoft Windows NT 4.0 with an extended partition and no C: drive, the applications listed above fail to install correctly when you are using ACME Setup. ACME Setup counts the logical drives, and assigns drive letters in logical order.

For example, if the volume is configured as follows:

Primary Partition 1, Letter Z:
Extended Partition 2, with 4 logical drives W:, F:, M:, and P:

ACME Setup tries to install Visual Studio or Visual Basic on drive F: when drive W: is the system drive. ACME Setup also tries to install some of the files on drive D: and fails. ACME Setup assumes W: is C: and F: is D:.

CAUSE

The combination of no C: drive and having an extended partition with logical drives.

RESOLUTION

One of two options:

If the machine participates on a network, a drive can be mapped to another machine for the drive letter ACME Setup is looking for.

If the machine does not participate on a network, then:

Change a non-critical drive letter to the one ACME Setup is looking for.

Create a C: partition.

STATUS

Microsoft is researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

Additional query words:


Keywords          : kbsetup kbVS97 vbwin 
Version           : WINDOWS:4.0,5.0,97,97sp1,97sp2,97sp3
Platform          : WINDOWS 
Issue type        : kbprb

Last Reviewed: April 17, 1999