PRB: "Routine Not Found" Errors in Windows Help

Last reviewed: November 2, 1995
Article ID: Q108722
The information in this article applies to:
  • Microsoft Win32s versions 1.0, 1.1, and 1.2

SYMPTOMS

When Freecell is running on Win32s, you may get some errors when you try to use Freecell Help. This has nothing to do with whether or not Win32s is installed correctly.

When you first open Help in Freecell running on Win32s, you will get a message box that says, "Routine Not Found." You will get that same message box when you choose the Find button.

When you choose any term in Freecell Help that has a dotted underline (a pop-up hot key), a window pops up but then quickly disappears. You will then get a message box that reads, "Help Topic Does Not Exist."

CAUSE

FREECELL.HLP was meant to be used with WINHLP32.EXE. FREECELL.HLP uses the advanced features of WINHLP32.EXE for full-text searching. WINHELP.EXE, which runs on Windows 3.1, does not support full-text searching. WINHLP32.EXE does not run on Win32s or Windows 3.1. As a result, everytime FREECELL.HLP tries to bind the Find button to the full-text searching functions, it fails, and WinHelp pops up an error message box.

RESOLUTION

You can still read the information in the help file. Although you cannot use the Find button to do full-text searches, you can use the Search button to do keyword searches. WINHLP32.EXE will not work on a MS-DOS + Windows + Win32s operating system. If you need to read the pop-up definitions or use the Find button, you can do so if you run Freecell Help on the Windows NT operating system.


Additional reference words: 1.00 1.10 1.20
KBCategory: kbprg kbprb
KBSubcategory: W32s


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Last reviewed: November 2, 1995
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