DOCUMENT:Q92788 29-SEP-1999 [win3x] TITLE :3Com EtherLink III (3C509) in EISA Machines PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If the 3Com EtherLink III (3C509) network card is configured in EISA mode and is in an EISA machine, the driver (ELNK3.DOS) fails to load when you start the system. CAUSE ===== This problem occurs on any EISA bus machine that has only one EISA 3Com EtherLink III card because Windows for Workgroups version 3.1 Setup adds an IOADDRESS= parameter to the PROTOCOL.INI file. NOTE: This problem does not occur in later versions of Windows for Workgroups. WORKAROUND ========== Remove the IOADDRESS= line from the appropriate section of the PROTOCOL.INI file. MORE INFORMATION ================ The EISA mode of the 3Com EtherLink III card forces the card to an I/O address that cannot be set from Control Panel. Later, when the machine is restarted, the driver (ELNK3.DOS) double-checks to see that a driver is present at the IOADDRESS= location. In the EISA case, this is not true so the driver reports an error, and does not load. Because the ELNK3.DOS driver can find the EtherLink III card in either an ISA bus or an EISA bus machine, it does not need the IOADDRESS= or SLOT= parameter in the PROTOCOL.INI file. These settings should only be used if there is more than one EtherLink III card in the machine. Additional query words: 3.10 ether link set up boot 3C579 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.