DOCUMENT:Q88758 18-DEC-2000 [win95x] TITLE :AMI BIOS May Need to Be Upgraded for IDE Hard Drive PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:MS-DOS:3.x,4.x,5.0,5.x,6.0,6.2,6.21; WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 - Microsoft MS-DOS operating system versions 3.1, 3.2, 3.21, 3.3, 3.3a, 4.0, 4.01, 5.0, 5.0a, 6.0, 6.2, 6.21 ------------------------------------------------------------------------------- SYMPTOMS ======== American Megatrends Inc. (AMI) has confirmed that its BIOS dated earlier than 4/9/90 may have problems with IDE hard drives. These problems may be seen when booting the computer and receiving a NON SYSTEM DISK error, or when running Microsoft Windows in 386 enhanced mode and experiencing momentary hangs (lasting 5 to 10 seconds) that may adversely affect currently running programs. The problems are caused by IDE hard drives not following the AT bus standard. RESOLUTION ========== Contact AMI and obtain a BIOS dated 4/9/90 or later. MORE INFORMATION ================ AMI technical support also recommends a BIOS dated later than 9/1/87 to function correctly with Windows 3.0. To determine the AMI BIOS date, examine the 16-digit identification displayed near the bottom of the screen when the machine is started. For example, in the following ID DAMI 3601 092588 K8 the digits "092588" specify the BIOS date. The AMI products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.00 3.00a 3.10 3.11 3.20 3.21 3.30 3.30a 4.00 4.01 4.01a 5.00 5.00a 6.00 6.20 6.21 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 kbMSDOSSearch kbMSDOS321 kbMSDOS400 kbMSDOS320 kbMSDOS330a kbMSDOS621 kbMSDOS620 kbMSDOS600 kbMSDOS310 kbMSDOS500 kbMSDOS330 kbMSDOS401 kbMSDOS500a Version : MS-DOS:3.x,4.x,5.0,5.x,6.0,6.2,6.21; WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.