DOCUMENT:Q87977 12-OCT-1999 [win95x] TITLE :AS/400 Folders Not Recognized in Windows 3.1 386-Enhanced Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== IBM has confirmed that when an IBM AS/400 is used as a file server, Windows will not recognize the AS/400 folders when Windows or Windows for Workgroups is running in 386 enhanced mode. However, Windows 3.1 or 3.11 will recognize these folders when running in standard mode. CAUSE ===== According to IBM, the problem is due to the AS/400 device drive ECYDDX.SYS, which allocates logical drives. NOTE: This device driver may prevent Windows for Workgroups 3.11 File Manager from recognizing drive A or B, resulting in the drive A: or B: does not exist error message. MORE INFORMATION ================ To correct the problem, obtain a Program Temporary Fix (PTF) for the appropriate version, release, and modification level of ECYDDX.SYS. This information can be obtained by typing "go licpgm" (without the quotation marks) and choosing Option 10 on the AS/400. To update the system, obtain one of the following files - For V2R1M0 use (PTF) SF10163 - For V2R1M1 use (PTF) SF10165 - For Extended DOS use (PTF) SF09768 where V is the version, R is the revision, and M is the modification level. These corrections may be obtained from IBM by using the ECS Modem connected to the AS/400. Please contact IBM if you have further questions regarding this particular problem or how to correct it. The AS/400 included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 AS400 win31 3rdParty floppy ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.