DOCUMENT:Q112091  10-OCT-1999  [win3x]
TITLE   :AWFAX: Manually Configuring for a Class 2 Modem
PRODUCT :Microsoft Windows 3.x Retail Product
PROD/VER:WINDOWS:3.11
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows for Workgroups version 3.11 
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SYMPTOMS
========

 - The automatic detection for a Class 2 modem fails in Microsoft At Work PC
   Fax.

   -or-

 - Typing "at+fclass=?" (without the quotation marks) in Terminal to determine
   the class of the modem returns "OK" or "OK READY" instead of a 0, 1, or 2
   value.

WORKAROUND
==========

To work around this problem, use the following steps:

1. From the Microsoft Mail File menu, choose Exit And Sign Out.

2. Open Control Panel, choose the Fax icon, and add the appropriate modem and
   setup information. If you receive the error message

   Not a fax modem

   choose "Add anyway."

3. Close Control Panel.

4. Modify (or add) the ModemFaxClasses and Class entries in the [COMx] section
   of the EFAXPUMP.INI file to match the following:

         ModemFaxClasses=4
         Class=4

   NOTE: The number "4" signifies a class 2 modem.

5. Remove the following entry, if it exists, from the [COMx] section of the
   EFAXPUMP.INI file:

         ModemIdCmd=ATxxx

6. Save your changes and then restart Microsoft Mail.

If this workaround is unsuccessful, delete the EFAXPUMP.INI file and then repeat
the above procedure.

NOTE: After you make the above changes, you can modify the modem's settings in
Control Panel without affecting the manual changes (baud rate and dialing
prefixes for example). However, if a modem is added or deleted on the same
communications (COM) port, the ModemFaxClasses and Class settings are
overwritten.

Additional query words: 3.11 efax pc fax

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Keywords          :  
Technology        : kbAudDeveloper kbWFWSearch kbWFW311
Version           : WINDOWS:3.11

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