DOCUMENT:Q82353 11-OCT-1999 [win95x] TITLE :BallPoint Mouse and Suspend/Resume PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:1.0,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft BallPoint Mouse version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use a Microsoft BallPoint Mouse on a laptop computer with a power-saving suspend/resume function, the BallPoint mouse may behave erratically upon resuming. This problem occurs on laptop computers or other personal computers with a suspend/resume function that includes powering down the PS/2 mouse port. The computer suspends normally, but when it resumes, the BallPoint mouse cursor may not move away from the left edge of the screen. RESOLUTION ========== In Windows 3.0, the BallPoint mouse support is provided through a virtual device driver named BPVKD.386. To correct the problem, remove the BPVKD.386 virtual device driver, thereby making the BallPoint an ordinary mouse. In Windows 3.1 and 3.11, removing the BPVKD.386 does not resolve the problem because the *vkd code for the BallPoint support is built into Windows. The only way to correct this behavior is to obtain a PS/2 mouse port BIOS update. Additional query words: 3.10 3.11 ====================================================================== Keywords : Technology : kbWin3xSearch kbMSHardwareSearch kbZNotKeyword3 kbWin310 kbWin311 kbBallPointMouse100 Version : WINDOWS:1.0,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.