DOCUMENT:Q83037 11-FEB-2002 [win95x] TITLE :Common Problems with Font Packages and Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= Some third-party font packages may have problems under certain circumstances when running with Microsoft Windows operating system version 3.1. This article discusses some of the common problems and possible solutions. MORE INFORMATION ================ COMMON FONT PACKAGE PROBLEMS ---------------------------- - When installing Windows 3.1 to upgrade from Windows 3.0, the SYSTEM.INI [boot] section's display.drv= may not get updated if a font package has changed this line from one of Windows 3.0 drivers to its own driver. Hewlett-Packard (HP) Intellifont and Bitstream FaceLift do this. EGA Machines ------------ On an EGA machine, the symptoms of this problem are not being able to start Windows and an error message asking for Setup to be run again. To correct this problem, run the Windows MS-DOS maintenance mode Setup to update the display driver. Bitstream FaceLift ------------------ With Bitstream FaceLift, the symptoms of the display driver not being updated are (a) an aborted setup where you are dropped back into MS-DOS, or (b) after setup completes you attempt to restart and restart Windows, and you are dropped back into MS-DOS. To correct the problem: a. At the MS-DOS command prompt from outside Windows, change to your Windows directory. Type the following and then press ENTER: setup b. Select the Display option, and press ENTER. c. Choose your display type, then press ENTER. d. Press ENTER again, then press ESC. (This replaces the existing display driver.) e. Insert the correct Windows 3.1 disk, or change the drive and directory to point to the correct driver. f. Restart Windows. - Third-party fonts do not appear in the Installed Fonts list box in the Fonts option accessed from Control Panel. Third-party fonts will not appear here unless the font is installed using Control Panel, Fonts, Add. With Windows 3.0, this action is reserved for screen fonts. With Windows 3.1, TrueType fonts are installed this way. Most third-party font packages do not install in this way; therefore, it is unlikely you will see third-party fonts here. The HP, Bitsream, and AT&T products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. KBCategory: kbprint kbdisplay kb3rdparty KBSubcategory: win31 Additional query words: 3.10 3.1 ATM PowerPak SuperPrint morefonts FaceLift ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : :3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.