DOCUMENT:Q91169 06-OCT-1999 [win3x] TITLE :Computer Hangs After Removing Token Ring Card PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Your computer may stop responding (hang) after you remove your IBM Token Ring adapter if you have installed Novell NetWare as a secondary network in Windows for Workgroups. When you start your computer, the AUTOEXEC.BAT file processes successfully until it reaches the NET START command. It displays the following message: Microsoft NetBind version 2.1 Your computer then hangs. To start your computer and gain access to your hard drive, you must use a bootable floppy. RESOLUTION ========== To correct the problem, remove the network device driver statements from the CONFIG.SYS file. MORE INFORMATION ================ If you are not using an IBM Token Ring adapter or have not installed Novell NetWare as your secondary network, you may receive errors after removing your network adapter. During CONFIG.SYS processing, the following displays: MAC0006: Network interface hardware not found or not responding. MAC0001: Init failure Press any key to continue... Once you press a key and the AUTOEXEC.BAT file begins processing, the following is displayed: Error 5733: The protocol manager has reported an incomplete binding. Although these errors do not prevent you from using your computer, they may be signs of an unstable configuration. Microsoft recommends that you remove the network device drivers from CONFIG.SYS and AUTOEXEC.BAT until your network adapter is back in your computer. The products included here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.11 crash freeze ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.