DOCUMENT:Q96446 01-OCT-1999 [win95x] TITLE :Error Message: The NETWARE.DLL File Cannot Be Located PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you start Windows or Windows for Workgroups from a Novell NetWare workstation, you receive the following error message: The NETWARE.DLL file cannot be located NOTE: There is no file named NETWARE.DLL that is used with Microsoft Windows or Microsoft Windows for Workgroups; this error message is invalid. CAUSE ===== The following are possible causes of and solutions to this error: - The versions of NETX.COM and IPX.COM are incompatible. (For example, IPX.COM version 3.1 is incompatible with NETX.COM version 3.22. To correct this problem, install NETX.COM version 3.26.) For more information on correct versions of IPX.COM and NETX.COM, query on the following words in the Microsoft Knowledge Base: novell and driver and versions and windows and 3.1 and netx.com - The NETWARE.DRV file is corrupted. To correct this problem, remove and then re-expand the NETWARE.DRV file. - If you issue a LAPLINK command from a workstation that is set up for a Novell network to a workstation that is not, you may receive the above error. To eliminate it, run Windows Setup on the computer that is set up for a network and change the Network option to No Network. - If you are running the After Dark screen saver, manufactured by Berkeley Systems, you may receive the above error. To correct this problem, disable After Dark. - If you start FileMaker PRO for Windows, manufactured by Claris, while running Windows version 3.1 on a Novell NetWare network, you may receive the above error message. This problem is caused by using an incorrect installation of FileMaker PRO. According to Claris Technical Support, FileMaker PRO should be installed with a "clean boot" and without any virus-detection software running. Additionally, the Novell NetWare option must be selected if the workstation is attached to a Novell NetWare network. After installation, the original workstation configuration can be restored. For additional information, contact Claris Technical Support. - If you are running Intel Storage Express, you may encounter this error. To correct the problem, disable Storage Express. The products included here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: 3.10 3.11 novell afterdark 3rdparty netware.drv file cannot be located err msg ====================================================================== Keywords : win31 Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.