DOCUMENT:Q88154  17-NOV-1999  [win95x]
TITLE   :Hercules TIGA Driver May Cause GP Faults in Paintbrush
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you use the Hercules Graphics Station video card model GB1024 or GB1024+2 and
the Hercules TIGA driver version 2.0, you may experience general protection (GP)
faults in the Paintbrush program supplied with Microsoft Windows.

According to Hercules technical support, this problem occurs when you use the
Hercules 8-bit TIGA driver version 2.0 running at 1024 x 768 x 8 resolution and
you are working with a large bitmap.

GP faults have occurred in the following two instances:

 - When you paste a bitmap into Paintbrush

 - Immediately after you use the Scissors tool to select part of the image

WORKAROUND
==========

Use a standard VGA video driver that is supplied with Windows 3.1.

MORE INFORMATION
================

The Hercules 8-bit TIGA drivers consist of the following files:

   TIGA.DRV        74576       04-06-92
   TIGAWIN.RLM     42658       04-06-92
   VDDHTIGA.386    46093       04-06-92
   TIGACD.EXE      45248       03-31-92

The Hercules products included here are manufactured by a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: gpf 3.10 3.11 application error bmp super VGA svga windrvr 3rdparty

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.