DOCUMENT:Q92996 02-OCT-1999 [win3x] TITLE :Local Printer Causes 1st Network Print Job to Disappear PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== On a Windows for Workgroups server that is sharing a local printer, network print jobs may disappear from the Print Manager. If the local printer encounters an error, such as running out of paper, while printing a local job and other network jobs are queued, the Print Manager pauses and the first network job listed in the queue disappears. If more than one network job is waiting to print, the second and subsequent network print jobs are not affected. This error only occurs if the current print job is from the local machine. There is no way to recover a lost network print job; you must resend it to the printer. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups version 3.1 and version 3.11. We are researching this problem and will post new information here as it becomes available. Additional query words: 3.10 remote 3.11 ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.