DOCUMENT:Q92484 02-OCT-1999 [win95x] TITLE :Memory Overflow Error Message Printing to HP III Compatible PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== You may receive a memory overflow error message when you print to a Hewlett- Packard (HP) LaserJet III compatible printer. This error occurs when the printer has 512 kilobyte (K) memory, and the Windows printer driver attempts to exceed the printer's memory. CAUSE ===== Hewlett-Packard LaserJet III printers come with 1 megabyte (MB) RAM standard while some clones of this printer come with only 512K. Because the LaserJet III printer's minimum memory requirement is 1 MB, the Windows printer driver's minimum setting in Control Panel is 1MB. STATUS ====== This functionality is by design; Microsoft has no plans to change this in the future. WORKAROUND ========== To work around this problem, use the MemReserve= setting in the [modelname, port] section of the WIN.INI file. For example: [HP LaserJet III,LPT1] MemReserve=512 The PRINTERS.WRI file incorrectly states in the "Configuring Memory on PCL Printers" section that you should add the MemReserve= setting to the [drv name, port] section of the WIN.INI file. Additional query words: 3.10 3.11 clone hp lj ljiii docerr ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.