DOCUMENT:Q85091  11-OCT-1999  [win95x]
TITLE   :Missing Drive Letters in File Manager with Syquest Driver
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:3.1,3.11
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows versions 3.1, 3.11 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you are running Microsoft Windows version 3.1 on a computer with a Syquest
removable hard drive, you may notice a missing drive letter in Windows File
Manager if you are using the SYQ55.SYS driver version 7.33 or earlier.

CAUSE
=====

This problem is caused by the Syquest driver.

RESOLUTION
==========

To correct this problem, contact Syquest for version 7.40 of the SQDRIVER.SYS
driver.


MORE INFORMATION
================

When you start File Manager, it detects the Syquest removable hard drive. If you
run an application on this drive from File Manager, and then exit the
application, the drive letter for the Syquest drive is missing from File
Manager. If you close File Manager and then restart it, the drive letter for the
Syquest drive is not shown.

This problem does not occur in Windows 3.0 or in Windows 3.1 running in standard
mode.

The products included here are manufactured by Syquest, a vendor independent of
Microsoft; we make no warranty, implied or otherwise, regarding these products'
performance or reliability.

Additional query words: zyquest siquest 3.10 3.11 3rdparty

======================================================================
Keywords          :  
Technology        : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311
Version           : WINDOWS:3.1,3.11

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.