DOCUMENT:Q89011 15-OCT-1999 [win95x] TITLE :PageMaker Err Msg: Waiting for the Spooler to... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to print from Aldus PageMaker 4.0 desktop publishing software with Microsoft Windows version 3.1, you may receive the following error message: status: Waiting for the spooler to empty its print buffer. CAUSE ===== This error occurs only if you use a Windows Print Manager (or a third-party print spooler) when there is not sufficient space on the hard drive to store this temporary file(s). If this message appears, the file does not print and the print job must be terminated. This error may also occur if the SET TEMP statement in the AUTOEXEC.BAT file specifies an invalid directory. WORKAROUND ========== To work around this problem, follow these steps: 1. Remove unnecessary files from the hard drive and/or reduce the size of the permanent swapfile (if it exists). 2. Make sure that the SET TEMP statement in the AUTOEXEC.BAT file refers to a valid directory. For example, if the following line is in your AUTOEXEC.BAT file SET TEMP=C:\WINDOWS\TEMP be sure there is a directory on drive C called WINDOWS\TEMP. 3. Turn off Print Manager. This does not solve the problem, but it allows you to print until you can create more space on the hard drive. MORE INFORMATION ================ For more information about PageMaker, contact Aldus. The Aldus products included here are manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.11 err msg page maker 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.