DOCUMENT:Q120201 01-OCT-1999 [win3x] TITLE :RAS Err Msg: Error 717: Serial Overrun Errors Were Detected... PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you dial a Remote Access Services (RAS) server, the connection is not established, and the following error message is displayed: Error Communicating with Server Error 717: Serial Overrun Errors were detected Communicating with your Modem. Help suggests lowering the bits-per-second (BPS) rate. Although this eliminates the error message, it prevents you from using the full capabilities of your high-speed modem. CAUSE ===== This error message occurs when a high-speed modem with a 16550 UART chip is being used and the COMxFIFO= setting for the corresponding communications (COM) port is set to 0 (zero). The COMxFIFO= entry default is normally 1. RESOLUTION ========== To correct this problem, manually edit the SYSTEM.INI file and change the COMxFIFO= setting (where x is the COM port the modem is on) in the [386Enh] section to 1. Additional query words: 3.11 over run zero com1fifo com2fifo com3fifo com4fifo ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.