DOCUMENT:Q89017 11-OCT-1999 [win95x] TITLE :ROM BIOS Upgrade for Hewlett-Packard Vectra PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:2.03,2.1,3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 2.03, 2.1, 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Microsoft Windows may not install or run on a Hewlett-Packard (HP) Vectra with Phoenix ROM BIOS version A.01.02. WORKAROUND ========== HP has a patch file that allows Windows to run properly on a Vectra with this BIOS. The patch is called either FIRMWARE.EXE or WD.EXE, and is loaded in the AUTOEXEC.BAT file. If you see a file called PATCH.EXE, then the computer has an earlier BIOS patch and not the correct one for running Windows. If you have this BIOS on your HP Vectra, contact your HP dealer or call (800) 858-8867 in the United States or (800) 387-3867 in Canada, and ask for a later version of the BIOS. FIRMWARE.EXE and WD.EXE are located on the "Customer Utilities for Vectra" disk. Additional query words: 3.00 3.00a 3.11 3rdParty win286 win386 3.10 ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin203 kbWin210 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:2.03,2.1,3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.