DOCUMENT:Q120521 04-NOV-1999 [win3x] TITLE :Setup Appears to Hang After You Remove Windows Components PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you remove Windows components using the Windows Setup program, the Windows Setup screen shifts to the background after you remove the component. When you try to bring Windows Setup to the foreground or double- click the Windows Setup icon in Task Manager, Windows appears to stop responding (hang). Windows Setup may not return control from several minutes. NOTES: - This behavior does not occur when you are reinstalling Windows components. - The screen savers or wallpapers that you selected to remove are indeed removed from the hard disk. STATUS ====== Microsoft has confirmed this to be a problem in Windows for Workgroups 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.11 wall paper screen savers wallpaper hung frozen ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.