DOCUMENT:Q83356 24-SEP-1999 [win95x] TITLE :Unexpected DOS Errors 0 - 23 and Windows PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a,3.1,3.11 OPER/SYS: KEYWORDS:win31 ====================================================================== 3.00 3.00a 3.10 3.11 WINDOWS kbref kbdisplay kberrmsg kb3rdparty ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a, 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= The following error message may be displayed when you start a Windows-based application Unexpected DOS Error where is a number between 0 and 23. Causes for unexpected errors include incompatible terminate-and-stay- resident (TSR) programs, low BUFFER settings, and incompatible virtual device drivers. MORE INFORMATION ================ The following numbers represent specific Unexpected DOS Errors in Windows 3.0. An asterisk (*) indicates that the error is trapped and handled by Program Manager (PROGMAN.EXE). *0 Out of memory *2 File not found *3 Path not found *5 Attempt to dynamically link to a task *6 Library requires separate data segments for each task *10 Incorrect Windows version 11 Invalid .EXE file 12 OS/2 Application *13 MS-DOS 4.0 application 14 Unknown EXE type *15 Attempt to load an EXE created for an earlier Windows version *16 Attempt to load a second instance of an .EXE containing multiple, writeable data segments *17 Attempt in large-frame EMS mode to load a second instance of an application that links to certain non-shareable DLLs already in use 18 Attempt in real mode to load an application marked for protected mode only Unexpected DOS Error 1 can occur with third-party video drivers. Unexpected DOS Error 2 can occur if you install Time$heet Professional on a system with the Certus NoVi TSR program loaded. Unexpected DOS Error 5 can occur when virus-scanning software is running (noted with VDEFEND) or if the buffers= line in CONFIG.SYS is set low (that is, less than 10). Unexpected DOS Error 6 can occur if you run Time$heet Professional on a system with the Certus NoVi TSR program. Unexpected DOS Error 11 can occur if you use a third-party video driver. Resetting Windows to a default video driver (such as standard VGA) corrects the problem. Unexpected DOS error 11 can occur if WINOA386.MOD is corrupted. Unexpected DOS Error 13 can occur under Windows 3.1 if you try to run a program created with Microsoft C version 7. No resolution is available. Unexpected DOS Error 13 can occur under Windows 3.1 if you try to run an MS-DOS-based terminal emulator program (for example, KEA's Z-Stem). Unexpected DOS Error 14 can occur under Windows 3.0 if you run Borland Paradox version 4.0. Unexpected DOS Error 21 can occur when you try to run Math CAD for Windows, version 4.0. To resolve this problem, obtain Math CAD's Fax #2000. If you experience DOS Error 21 running Microsoft Works, you may be able to resolve the issue by increasing the MS-DOS environment size to 2048 bytes. To do so, add the following line to the Config.sys file and then restart your computer: shell=c:\command.com /p /e:2048 Unexpected DOS error 23 can occur when you run Microsoft Golf. Unexpected DOS error 23 can occur when you try to start an MS-DOS prompt or an application and WINOA386.MOD is missing from the Windows directory or the Windows SYSTEM subdirectory and is not in the path. Unexpected DOS Error 23 can occur, along with the message "Cannot find WINOLDAP.MOD," when you try to set up Microsoft Mail 3.2 extensions for Workgroups after you start Windows for Workgroups with the /D:T switch. KBCategory: kbref kbdisplay kberrmsg kb3rdparty KBSubcategory: wfw wfwg win30 win31 Additional query words: 3.00 3.00a WordPerfect Ami Pro AMIPRO MS-DOS 3.10 3.11 ====================================================================== Keywords : win31 Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a kbWin310 kbWin311 Version : WINDOWS:3.0,3.0a,3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.