DOCUMENT:Q64936 07-NOV-1999 [win95x] TITLE :Update of WordPerfect 5.1 for Expanded Memory Problems PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= Unless you specify otherwise, WordPerfect version 5.1 first uses all available conventional memory, then available expanded memory. It does not recognize extended memory. Microsoft Windows version 3.0 has the ability to provide expanded memory. MORE INFORMATION ================ Release 11-06-89 of the WP.EXE program did not handle expanded memory properly. WordPerfect is aware of this problem and will issue a free upgrade to registered users. Contact WordPerfect for more information. You may find the release date of the version by pressing the F3 key (Help). The date is in the upper-right corner of the screen. Press your space bar to leave the Help screen. You can search the directory of the file to find the date. WORKAROUND ========== You can work around the problem by starting WordPerfect with "/ne" (without the quotation marks) in the Optional Parameters line in the PIF Editor. This tells WordPerfect to start without using the expanded memory. NOTE: This parameter may also help with other releases of WordPerfect, and may also correct a problem where Windows stops responding (hangs) after starting WordPerfect. The parameter "/32" (without the quotation marks) may help in releases dated later than 11-06-89. This parameter tells WordPerfect to apply the 3.2 LIM specifications. Other problems regarding screen display may be resolved with this option also. The product included here is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.