DOCUMENT:Q89075 12-NOV-1999 [win95x] TITLE :Using IRMA Workstation for Windows with Windows 3.1 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When installing or running Digital Communications Associates' (DCA) IRMA Workstation for Windows, your computer may lock or freeze. This usually occurs when running the IRMA COMMCHK program and when: - The IRMA card is not found - There is a hardware conflict with the IRMA card CAUSE ===== The IRMA Card Is Not Found -------------------------- The DCA IRMA Workstation for Windows may not recognize or detect your IRMA card on an IBM 40 PS/2 with Microsoft Windows operating system version 3.1. If this problem occurs, you need to obtain the Configuration Diagnostic Disk version 2.1 from DCA. There Is a Hardware Conflict with the IRMA Card ----------------------------------------------- The IRMA card needs a unique Base I/O Address, UMA address, and IRQ. If there is another card attempting to use these areas, then the IRMA card will not function properly. DCA IRMA Workstations for Windows is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3.11 lockup lock up freeze hang crash stop 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.