DOCUMENT:Q70038 13-DEC-1999 [win95x] TITLE :Using QRAM.SYS with Microsoft Windows 3.0 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SYMPTOMS ======== You try to use QRAM.SYS with Windows 3.0 on a 386 machine and the following error message is displayed: Extended memory manager already present CAUSE ===== The entries in your CONFIG.SYS file are in the wrong order. RESOLUTION ========== To correct the problem, place HIMEM.SYS before QRAM.SYS in the CONFIG.SYS file. HIMEM.SYS mistakes QRAM.SYS for an extended memory manager. MORE INFORMATION ================ Quarterdeck's QRAM program is an expanded memory manager for 286-based machines. NOTE: Quarterdeck also ships QEXT.SYS with QRAM for 286 machines. This extended memory manager should not be used with Windows 3.0. Additional query words: 3.00 3.0 3.0a 3.00a 3rdparty ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.