DOCUMENT:Q107572 19-SEP-1999 [win3x] TITLE :WFWG 3.11 Err Msg: Error 2138: The Workstation Service... PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== 3.11 WINDOWS kbnetwork kberrmsg ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== If you try to run an MS-DOS-based application in an MS-DOS virtual machine (VM), the program may not start, or you may receive the following error message: Error 2138: The workstation service has not been started. CAUSE ===== This error can be caused by running an application that calls the DosMakeMailslot function after you have started the real-mode redirector. RESOLUTION ========== Rather than using the real-mode redirector, use the protected-mode redirector (virtual redirector). MORE INFORMATION ================ The error message is misleading since you have started the workstation services. When running the real-mode redirector, mailslots are not supported in virtual machines. Additional query words: err msg 3.11 VxD ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.