DOCUMENT:Q112653 08-OCT-1999 [win3x] TITLE :WFWG 3.11 Err Msg: Network Modules Not Loaded PRODUCT :Microsoft Windows 3.x Retail Product PROD/VER:WINDOWS:3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups version 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== Running FTP.EXE from TCP Utilities after installing that software package under Windows for Workgroups may generate the following error message: Network modules not loaded. Program aborted. CAUSE ===== A number of the utilities in the TCP Utilities package (for example, FTP.EXE) parse the CONFIG.SYS file for the following device statement: DEVICE=C:\LANMAN.DOS\DRIVERS\PROTMAN\PROTMAN.DOS /I:C:\WINDOWS If this statement does not exist, FTP.EXE does not load and displays the aforementioned error. FTP.EXE is hard coded to search for the location of the TCPUTILS.INI file using the "/I:C:\Windows" part of the PROTMAN.DOS device statement. TCPUTILS.INI must reside at the location specified by the /I: switch on the PROTMAN.DOS line. RESOLUTION ========== To correct this problem, create the following device statement in the CONFIG.SYS file: DEVICE=C:\PROTMAN\PROTMAN.DOS /I:C:\WINDOWS This modification results in a "Bad or missing C:\PROTMAN\PROTMAN.DOS error" when you start your computer; however, it is safe to ignore this error. Additional query words: 3.11 tcp ip protocol manager ====================================================================== Keywords : Technology : kbAudDeveloper kbWFWSearch kbWFW311 Version : WINDOWS:3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.