WG0992: Updated Files for Microsoft At Work PC FAX 1.0

The information in this article applies to:

• Microsoft Windows for Workgroups version 3.11

Microsoft has an Application Note titled "WG0992: Updated Files for Microsoft At Work PC Fax Version 1.0" available. The disk included with this Application Note corrects the following problems:

• Slow performance when you are using a shared fax device.
• Extended characters are not rendered on cover pages.
• The redial level cannot be set from the EFAXPUMP.INI file.
• Microsoft At Work PC Fax stops responding (hangs) when the EFAXPUMP.INI file becomes too large.
• Timing problems occur when you send a fax in facsimile format from an application that does not support running multiple instances during printing.
• Shared CAS modems fail when capability is set to RES_SUPER_SUPER.

• Microsoft's World Wide Web Site on the Internet
• The Internet (Microsoft anonymous ftp server)
• Microsoft Download Service (MSDL)
• Microsoft FastTips Technical Library
• Microsoft Product Support Services

THE TEXT OF WG0992

  Microsoft(R) Product Support Services Application Note (Text File)
  WG0992: UPDATED FILES FOR MICROSOFT AT WORK(TM) PC FAX VERSION 1.0

                                                   Revision Date: 2/94
                                                       1 Disk Included

| INFORMATION PROVIDED IN THIS DOCUMENT AND ANY SOFTWARE THAT MAY     |
| ACCOMPANY THIS DOCUMENT (collectively referred to as an Application |
| Note) IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER      |
| EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED      |
| WARRANTIES OF MERCHANTABILITY AND/OR FITNESS FOR A PARTICULAR       |
| PURPOSE. The user assumes the entire risk as to the accuracy and    |
| the use of this Application Note. This Application Note may be      |
| copied and distributed subject to the following conditions:  1) All |
| text must be copied without modification and all pages must be      |
| included;  2) If software is included, all files on the disk(s)     |
| must be copied without modification (the MS-DOS(R)  utility         |
| diskcopy is appropriate for this purpose);  3) All components of    |
| this Application Note must be distributed together;  and  4) This   |
| Application Note may not be distributed for profit.                 |
|                                                                     |
| Copyright (C) 1994 Microsoft Corporation.  All Rights Reserved.     |
| Microsoft and MS-DOS are registered trademarks and Microsoft At     |
| Work and Windows are trademarks of Microsoft Corporation.           |
|---------------------------------------------------------------------|

Introduction

The WG0992 disk included with this Application Note contains updated files for Microsoft At Work PC Fax version 1.0. The updated files correct the following problems:

• Slow performance when you are using a shared fax device.

  Now when you use a shared fax device, you receive better performance because At Work PC Fax polls from the client only when pending fax jobs are on the server.

• Extended characters are not rendered on cover pages.
• The redial level cannot be set from the EFAXPUMP.INI file.

  You can now set the RedialLevel=<n> entry in the [EfaxPump] section of the EFAXPUMP.INI file. If RedialLevel is not set, or is set to 0 (zero), Microsoft At Work PC Fax redials only when the line is busy. If RedialLevel is set to 1, Microsoft At Work PC Fax redials when any dial failure occurs (for example, the line is busy, the other party does not answer, or there is no dial tone).

• Microsoft At Work PC Fax stops responding (hangs) when the EFAXPUMP.INI file becomes too large.

  Previously, Microsoft At Work PC Fax would hang when the EFAXPUMP.INI file reached approximately 55 kilobytes in size. Microsoft At Work PC Fax now displays a warning message when the EFAXPUMP.INI file becomes too large.

• Timing problems occur when you send a fax in facsimile format from an application that does not support running multiple instances during printing.

  Microsoft At Work PC Fax now recognizes the [PCFaxCompatibility] section in the WIN.INI file. This allows Microsoft At Work PC Fax to keep track of applications that do not support running multiple instances during printing. The format of the [PCFaxCompatibility] section is as follows

        [PCFaxCompatibility]
        <AppExeName>=0x0001
  

  where <AppExeName> is the application's filename (without its extension).

• Shared CAS modems fail when capability is set to RES_SUPER_SUPER.

  Previously, a shared CAS modem would return the unsupported capabilities resolution RES_SUPER_SUPER to the client. Shared CAS fax modems no longer return capabilities to the fax client since these are needed only by the shared fax server.

To install the updated Microsoft At Work PC Fax files

1. Quit Windows for Workgroups.

2. Insert the enclosed WG0992 disk in the appropriate floppy disk drive.

3. To copy the files to the Windows directory, type the following at the MS-DOS command prompt and then press ENTER

         copy <drive>:\*.dll <destination>
   

   where <drive> is the floppy disk drive containing the WG0992 disk and <destination> is your Windows drive and directory.

   For example, if the WG0992 disk is in drive A and your Windows directory is called WINDOWS and is on drive C, type the following at the MS-DOS command prompt and then press ENTER:

         copy a:\*.dll c:\windows
   

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows for Workgroups version 3.11. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

TO OBTAIN THIS APPLICATION NOTE

You can find WG0992.EXE (size: 113121 bytes) 
                       , a self-extracting file, on the following

• Microsoft's World Wide Web Site on the Internet

        On the www.microsoft.com home page, click the Support icon.
        Click Knowledge Base, and select the product.
        Enter kbfile WG0992.EXE (size: 113121 bytes) 
                               , and click GO!
        Open the article, and click the button to download the file.
  
  

• Internet (anonymous FTP)

        ftp ftp.microsoft.com
        Change to the Softlib/Mslfiles folder.
        Get WG0992.EXE (size: 113121 bytes) 
  

• Microsoft Download Service (MSDL)

        Dial (425) 936-6735 to connect to MSDL
        Download WG0992.EXE (size: 113121 bytes) 
  

   ARTICLE-ID: Q119591
   TITLE     : How to Obtain Microsoft Support Files from Online
               Services