DOCUMENT:Q79534 13-DEC-1999 [win95x] TITLE :Windows 3.0 NEC P9 XL Printer Driver Does Not Support Color PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.0,3.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.0, 3.0a ------------------------------------------------------------------------------- SUMMARY ======= The NEC P9 XL printer driver that ships with Microsoft Windows 3.0 does not support color, even though the driver includes a color option and the Windows/286 driver for this printer supports color. An update of the driver with color support is available directly from NEC. MORE INFORMATION ================ Under Windows/286, this printer driver supports color printing. However when Windows 3.0 was released, the driver was changed and does not support color printing. Unfortunately, the printer setup box was not changed to the indicate the difference. NEC has since updated the driver and it now supports color printing, even in Paintbrush. To obtain this driver, call NEC. Additional query words: 3.0 3.0a 2.11 windrvr ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin300 kbWin300a Version : WINDOWS:3.0,3.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.