DOCUMENT:Q82770 26-SEP-1999 [win95x] TITLE :Windows 3.1 Setup Error Codes (S000 through S022) PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= When a Setup error message contains an error code, it also includes some text indicating what Setup was trying to do, for example, copying a file. The text of the error message indicates whether the error is fatal or not. In some non-fatal cases, Setup may be performing an operation (such as copying a file) that is needed in order to run Windows. Other times the error may prevent some specific feature of Windows from operating properly. In many cases, the error code is an MS-DOS extended error code. These error codes are between 0 and 100. Setup-specific error codes have two different formats, depending on whether the error occurs during the character (MS-DOS) mode or the Windows graphical user interface (GUI) mode portion of Setup. The character mode Setup-specific error numbers are in the format "Snnn", where "nnn" is any three digits. The GUI mode error numbers have codes greater than 200. MORE INFORMATION ================ Character Mode Setup Error Codes -------------------------------- S001 Could not open SETUP.INF. SETUP.INF should reside on the first Windows Setup disk for first-time installations or upgrades and should reside in the WINDOWS\SYSTEM subdirectory when Setup is used to change the system configuration after Windows has been set up. If you are changing the configuration, make sure SETUP.INF does not exist in the WINDOWS directory and copy SETUP.INF from the first Windows Setup disk to the WINDOWS\SYSTEM subdirectory and try again. If it is a first-time installation or upgrade, make sure to set the current drive and directory to the location of the Setup program and then run Setup from the MS-DOS prompt. S002 Could not load SETUP.INF. Usually due to lack of memory. May also be due to a corrupt SETUP.INF. Should not occur during a first-time installation or upgrade. After making sure that there is enough memory, follow the instructions for S001. S004 Entry not found in SETUP.INF: [winexec].krnl386. Should not occur during first-time installation or upgrade. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S005 Entry not found in SETUP.INF: [winexec].krnl286. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S006 Entry not found in SETUP.INF: [winexec].dosx. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S007 Entry not found in SETUP.INF: [special_adapter].cdrom. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S008 Entry not found in SETUP.INF: [winexec].exechimem. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S009 Entry not found in SETUP.INF: [winexec].himemcmd. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S010 Entry not found in SETUP.INF: [data].welcome. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S012 Entry not found in SETUP.INF: [machine] <line>. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S013 Entry not found in SETUP.INF: [machine] <line>. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S014 Entry not found in SETUP.INF: [winexec].execstd. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S015 Entry not found in SETUP.INF: [winexec].execcmd. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S016 Entry not found in SETUP.INF: [user] section. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S017 Entry not found in SETUP.INF: [user] section empty. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S018 Entry not found in SETUP.INF: [user] section corrupt. Setup has probably found an invalid SETUP.INF on the user's system. Follow the instructions for S001. S019 WIN.COM not created. This may be due to missing files, a bad SETUP.INF or OEMSETUP.INF, lack of disk space, or an inability to create or modify the WIN.COM file. When you first install Windows or change display drivers, Setup creates the file WIN.COM from the file WIN.CNF and displays the dependent logo files, usually named *.lgo and *.rle. The logo files are specified in the .INF file for the chosen display. Make sure you do not have virus-protection software that does not allow executables to be modified. Try changing the display after exiting Windows and running Setup from the MS-DOS prompt. If you are selecting an original equipment manufacturer (OEM) display, try one of the display drivers that are shipped with Windows 3.1 to see if the OEMSETUP.INF file is not valid or if it specifies files that do not exist. If selecting a supplied display driver does not work, make sure the SETUP.INF file is valid (see error S001 above). S020 SYSTEM.INI was not correctly updated. This will occur when attempting to configure Windows with a new device or for a new system software configuration. The main reason for this problem occurring is lack of memory or a corrupt SYSTEM.INI file. It is also possible to get this error because of a corrupt .INF file. Make sure there is enough memory and that the SYSTEM.INI file is of a reasonable size (not much more than 5K) and try the operation again. Try selecting a different component (for example, select No Network instead of the network selected or select VGA instead of the display that is selected). If this succeeds, copy the SYSTEM.INI file to a backup disk and try again. If not, the SYSTEM.INI or SETUP.INF file is probably corrupted. S021 SYSTEM.INI was not correctly updated. See S020 above. S022 Setup did not save its state in the SYSTEM.INI file. This is due to either insufficient memory or a corrupt SYSTEM.INI file. Additional query words: 3.1 3.10 3.11 messages ====================================================================== Keywords : Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. 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