DOCUMENT:Q84575 01-OCT-1999 [win95x] TITLE :Windows 3.1: Troubleshooting Creating a Permanent Swap File PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft Windows for Workgroups versions 3.1, 3.11 ------------------------------------------------------------------------------- SUMMARY ======= Some third-party video drivers (S3 drivers obtained from Orchid Technologies) can prevent Microsoft Windows from setting up a permanent swap file. Orchid has corrected these problems and provides an upgraded BIOS and driver. The new BIOS is version 3.0 and the new driver is version 7.0 To obtain the phone numbers for Orchid, query on the following words here in the Microsoft Knowledge Base: Orchid and phonebook and pss If you cannot set up a permanent swap file and are using a third-party video driver, try changing back to the standard Windows VGA of Super VGA (800x600, 16 color) video driver. MORE INFORMATION ================ The following is a list of other problems and solutions you may encounter when attempting to set up a permanent swap file: Problem Solution ------- -------- Windows suggests very Run a disk optimization utility to small swap file size. defragment the disk drive. Incompatible third- Contact your device driver vendor for party device drivers. an update. You must have 512-byte sectors to create a permanent swap file. Incompatible security Disable software or device drivers and software or device change swap file settings. drivers. Permanent swap file Check the SYSTEM.INI file for the following: size is not added to Paging=Off physical RAM -or- statement. Paging=False If found, remark it out with a semicolon (;), restart Windows. KBCategory: kb3rdparty kbdisplay kbtshoot KBSubcategory: windrvr win31 wfw wfwg Additional query words: 3.10 3.11 tshoot virtual memory 3rdparty ====================================================================== Keywords : Technology : kbAudDeveloper kbWin3xSearch kbWFWSearch kbZNotKeyword3 kbWin310 kbWin311 kbWFW310 kbWFW311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.