DOCUMENT:Q94033 10-OCT-1999 [win95x] TITLE :Windows: Auto Resume Failure on Toshiba Computers PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11 OPER/SYS: KEYWORDS:win31 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Microsoft Windows on a Toshiba T2200SX, T3300SL, T4400SX (family), and T6400 (family) computer, and the computer is turned off when Auto Resume is enabled, an Auto Resume Failure error message may appear the next time the computer is turned on and Windows is loaded. CAUSE ===== This problem occurs when running Windows in 386 enhanced mode and using EMM386.EXE supplied with Windows 3.1. The following steps can be used to correct this problem. 1. Using a text editor, edit the CONFIG.SYS file to load the EMM386.EXE file provided with Toshiba DOS. 2. Using a text editor, edit the SYSTEM.INI file in the Windows directory and add the following line to the [386Enh] section: device=WRESUME.386 The WRESUME.386 driver can be obtained from the Toshiba Diagnostic Supplemental Disk or from Toshiba technical support. The driver is also available from CompuServe. Toshiba computers are manufactured by Toshiba, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability. Additional query words: 3.10 3rdparty third party ====================================================================== Keywords : win31 Technology : kbWin3xSearch kbZNotKeyword3 kbWin310 kbWin311 Version : WINDOWS:3.1,3.11 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.