DOCUMENT:Q88075 15-OCT-1999 [win95x] TITLE :WinLogin Err Msg: Could Not Connect to a Remote Resource... PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:WINDOWS:3.1,3.11; :1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows versions 3.1, 3.11 - Microsoft WinLogin, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When using Microsoft WinLogin version 1.0, you may receive the following error message: Could not connect to the remote resource CAUSE ===== This error occurs when the WinLogin Client software cannot communicate with the server where the WinLogin database resides. This error may occur when starting Windows using WinLogin if you save changes with WinLogin or if you exit Windows on a workstation using WinLogin. The following situations may create the error: - The server where the WinLogin database resides is no longer active on the network (that is, it has been taken offline). - The server has an "auto-disconnect" feature that disconnects inactive users from shared directories after a specified period of time. - There are other network problems that are preventing the WinLogin Client software from communicating with the server where the WinLogin database resides. WORKAROUND ========== To work around this problem: - Restore the WinLogin server to an active state. - Disable the Auto-Disconnect feature on the WinLogin server. MORE INFORMATION ================ This information applies to version 1.0 of Microsoft WinLogin. For information about ordering Microsoft WinLogin, call the Microsoft Sales Information Center (MSIC) at (800) 426-9400, or mail the form supplied with the Windows Resource Kit (WRK) for the Microsoft Windows operating system version 3.1. Additional query words: 1.00 1.0 3.10 3.1 LAN Manager LanMan remove novell network share winlog ====================================================================== Keywords : Technology : kbWin3xSearch kbWinLoginSearch kbZNotKeyword3 kbWin310 kbWin311 kbWinLogin100 Version : WINDOWS:3.1,3.11; :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.