DOCUMENT:Q135202 17-DEC-2000 [win95x] TITLE :Backup Cannot Access Tape Drive in Safe Mode PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== If you start Windows 95 in Safe mode and then start Backup, your computer may stop responding (hang). CAUSE ===== The protected-mode driver used by Backup to access the floppy disk drive controller cannot be loaded in Safe mode. MORE INFORMATION ================ Backup does not function in Safe mode if the protected-mode driver is required to access the tape drive. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.