DOCUMENT:Q130733 17-DEC-2000 [win95x] TITLE :Cannot Connect with Evercom 2400 Modem PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use an Evercom 2400 modem to dial with a program such as HyperTerminal or The Microsoft Network, the modem dials, connects, stops responding (hangs) for a while, and then disconnects. CAUSE ===== Windows 95 detects the Evercom 2400 as a standard modem type. For the standard initialization string to work with this modem, the maximum port speed needs to be set to 2400. RESOLUTION ========== To set the maximum port speed to 2400, use these steps: 1. Click Start, point to Settings, and then click Control Panel. 2. Double-click Modems. 3. Click Properties. 4. In the Maximum Speed box, click 2400. 5. Click OK or Close until you return to Control Panel. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.