DOCUMENT:Q134531 17-DEC-2000 [win95x] TITLE :Cannot Create Startup Disk During Setup w/Promise Controller PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are creating a Startup Disk during Windows 95 Setup, you may receive the following error message: Disk Initialization Error Could not properly initialize the floppy disk that you inserted. Error: Disk sector was not found. Click OK to continue. CAUSE ===== This problem can occur if the floppy disk drive in your computer is connected to a Promise IDE controller. The hardware detection portion of Setup does not properly recognize floppy disk drives on a Promise IDE controller. RESOLUTION ========== Do not create a Startup Disk during Setup. Instead, create a Startup Disk after Setup is finished by following these steps: 1. Click the Start button, point to Settings, and then click Control Panel. 2. Double-click the Add/Remove Programs icon. 3. Click the Startup Disk tab. 4. Click the Create Disk button. ====================================================================== Keywords : Technology : kbWin95search kbZNotKeyword3 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.