DOCUMENT:Q158821 31-JAN-2001 [win95x] TITLE :Cannot Install Gravis UltraSound Pro Drivers Correctly PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER::2,2.1 OPER/SYS: KEYWORDS:osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1 ------------------------------------------------------------------------------- SYMPTOMS ======== After installing a Gravis UltraSound Pro Plug and Play sound card, you are prompted for the device manufacturer's floppy disk. However, you may receive an error message stating that the drivers could not be found. CAUSE ===== There may be errors in the installation files on the manufacturer's disk. RESOLUTION ========== Contact the hardware manufacturer for information about updated drivers. Additional query words: 95 pnp ====================================================================== Keywords : osr2 win95 Technology : kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR210 Version : :2,2.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.