DOCUMENT:Q133435 17-DEC-2000 [win95x] TITLE :Cannot Install Windows 95 Drivers PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install an OEM driver (such as a printer or display driver), you cannot later update the OEM driver with the Windows 95 version of the same driver if you reinstall Windows 95. You cannot therefore revert back to the original Windows 95 driver. CAUSE ===== Windows 95 cannot load a Windows 95 driver over an OEM driver of the same name. RESOLUTION ========== Manually extract the Windows 95 version of the driver from the Windows 95 disks or CD-ROM and copy it over the OEM driver of the same name. For information about extracting files, please see the following article in the Microsoft Knowledge Base: Q129605 How to Extract Original Compressed Windows Files STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Windows 95. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. MORE INFORMATION ================ This problem does not occur if the OEM driver does not have exactly the same name as the Windows 95 driver it replaces. Additional query words: retrograde downgrade ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.