DOCUMENT:Q155365  13-JUN-2001  [win95x]
TITLE   :Cannot Uninstall Microsoft Internet Products in OSR2
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:WINDOWS:95
OPER/SYS:
KEYWORDS:osr2 win95 msiew95

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The information in this article applies to:

 - Microsoft Windows 95 
 - Microsoft Windows 95 OEM Service Release, version 2.0 
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SYMPTOMS
========

When you try to uninstall Microsoft Internet Explorer or Microsoft Internet Mail
and News, you find that they are not listed in the Add/ Remove Programs tool in
Control Panel.

CAUSE
=====

These programs are preinstalled with Windows 95 OEM Service Release 2 (OSR2) and
do not register themselves in the uninstall list.

RESOLUTION
==========

To work around this problem, install these programs from the OSR2 CD-ROM, or
from the Web.

CD-ROM location:

   Program                  CD-ROM location
   ----------------------------------------------------
   Internet Explorer        Other\ie30\Msie30.exe
   Internet Mail and News   Other\Mailnews\Mailnews.exe

Web location:

   http://www.microsoft.com/ie/download/

Installing these programs causes them to be registered in the uninstall list.
After you install them, you can uninstall them using the Add/Remove Programs
tool.

======================================================================
Keywords          : osr2 win95 msiew95 
Technology        : kbWin95search kbOPKSearch kbWin95
Version           : WINDOWS:95

=============================================================================

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