DOCUMENT:Q139708  18-DEC-2000  [win95x]
TITLE   :Compression Agent Resets to 5 Percent Complete
PRODUCT :Microsoft Windows 95.x Retail Product
PROD/VER:95
OPER/SYS:
KEYWORDS:win95

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The information in this article applies to:

 - Microsoft Windows 95 
 - Microsoft Plus! for Windows 95 
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SYMPTOMS
========

Compression Agent may seem to randomly reset the percentage completed to 5
percent when you are compressing a hard disk. When this occurs, you may receive
the message "The drive's contents have changed: restarting..."

CAUSE
=====

If a program or the operating system writes to the hard disk while Compression
Agent is running, Compression Agent must scan the FAT again and walk the
directory tree to make sure that the policy is current for every cluster on the
disk. When this occurs, the percentage completed drops to 5 percent. It then
climbs back up to 9 percent, and then jumps back to the point from which it
dropped.

RESOLUTION
==========

Quit all programs that can write to the hard disk. In some cases, Advanced Power
Management features may cause this behavior to occur. Because Compression Agent
continues retrying until it finishes, you may want to use System Agent to cause
Compression Agent to continue retrying until a set time.

STATUS
======

This behavior is by design.

Additional query words: sage cmpagent

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Keywords          : win95 
Technology        : kbWin95search kbGamesSearch kbPlusSearch kbZNotKeyword3 kbPlus95
Version           : 95

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