DOCUMENT:Q133075 17-DEC-2000 [win95x] TITLE :Disabling Adaptec SCSI Chip in CMOS Hangs Windows 95 PRODUCT :Microsoft Windows 95.x Retail Product PROD/VER:95 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 ------------------------------------------------------------------------------- SYMPTOMS ======== Windows 95 may stop responding (hang) the first time it restarts after you run Setup. CAUSE ===== This problem can occur if the Adaptec AIC-6360 SCSI chip is disabled in your computer's CMOS settings. RESOLUTION ========== To resolve this problem, disable the SCSI adapter in Device Manager. To do so, follow these steps: 1. Start Windows 95 in Safe mode. 2. Use the right mouse button to click My Computer, then click Properties on the menu that appears. 3. On the Device Manager tab, double-click the SCSI Controller branch. 4. Click the SCSI adapter, then click Properties. 5. Click the Original Configuration check box to clear it, then click OK. MORE INFORMATION ================ When the Adaptec AIC-6360 SCSI chip is disabled in the computer's CMOS settings, Windows 95 detects the device but cannot detect that it has been disabled. This causes the miniport drivers for the SCSI device to attempt to load, and may cause the system to hang ====================================================================== Keywords : win95 Technology : kbWin95search kbZNotKeyword3 Version : 95 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.